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Key features and capabilities


List of Modules in eSchool ERP

enquire-management

Enquiry Management
and Front Desk Module

The Enquiry Management and Front Desk Module of eSchool ERP acts as a single platform for managing admission in-quiries and front desk work. This module is designed to streamline and organize school operations from prospective student inquiry handling to visitor records.

Enquiry Management and Functionalities

Admission Inquiry Management

  • Centralized Inquiry Tracking : Manage student admission inquiries-at-a-glance and in one place, with checks for follow-up so no lead is missed.
  • Automated Follow-Ups : Easily schedule & automate follow-ups to better engage and convert your prospects and parents.
  • Inquiry Reports : Collect comprehensive reports of the inquiries and also demystify trends for enhanced decision making.

Visitor Management

  • Visitor Book : Keep detailed and secure records of visitors for quick reference and to match compliance.
  • Visitor Insights : See and analyse visitor data to improve your front desk experience.

Call Log Management

  • Centralized Call Logs : Keep a log and history of all incoming and outgoing calls, so you can answer queries with the right information.
  • Problem Tracking : Track the resolution status of calls for better communication effectiveness.

Postal Receipt and Dispatch

  • Record Management : Record already processed mail with accurate descriptions or log information related to incoming and outgoing mail for easy tracking and recovery.
  • Control of Postal Correspondence : Insure that the handling of postal correspondence is safe and transparent.

Prospectus Entry Management

  • Prospectus Inventory Tracking : Record number of prospectuse in hand and distributed so as to avoid shortfall.
  • Distribution History : Monitor and manage who all received prospectus for better follow-ups planning.

Benefits for Your School

  • Better Workflow : Grabs and navigates front desk and Inquiry operations.
  • Better Communication : Follow-up reported on time and customer queries managed.
  • Actionable Insights : Generates in-depth reports for the schools to work towards enhancing their admission process.
  • Organized Records : Safely and efficiently organizes documentation for visitors, calls, and post.

Why eSchool ERP’s Enquiry Management and Front Desk is the Best?

The Enquiry Management module enables schools to provide a professional and organised online experience for prospective students, their parents and visitors. eSchool Admission Management Powered With full integration of all modules of eSchool ERP, implemented in a holistic manner, your data need not be worry by any ambiguous interaction between stages and every stage from enquiry to exit point is sooth-sailing.

Is Your School Ready to Maximise Efficiency with Enquiry Management?

Unlock the potential of centralized Enquiry Management and front desk operations, with eSchool ERP EVERY inquiry gets faster, more organized, and easier to track.

Modules